Our Culture
A Critical Component of Our Success
We are passionate about serving our valued customers through extraordinary service and quality products that are competitively priced all delivered consistently through an exceptional customer experience.
Through three generations of ownership, the common and critical component to our success is in the partnerships that we create with our customers, employees, manufacturers, and community.
P =
PARTNERSHIPS
Relationships are
first, last, and
always
F =
FOCUS
We only do what we are
exceptional at or can be
exceptional at
E =
EXCEPTIONAL
Being truly
exceptional in serving
our partners
EFP
Employees
Starts here as our employees are the key ingredient to exceptional and focused service —thus, we will attract and retain exceptional talent,
Customers
Ends here as being exceptional and focused is always about best serving the customer.
Manufacturers
Everything in between, as we must provide exceptional tangible products to our customers – we will attract and retain exceptional manufacturers
Community
Community is where we live, work, and raise our families. We want to make a positive social impact in our communities, both locally and globally. We will be focused and exceptional in serving and supporting our chosen community partners.
EFP supports organizations such as Rayo de Sol. They are a faith-based nonprofit organization committed to breaking the cycle of poverty in and around Matagalpa, Nicaragua.
"
They have many of the qualities I look for in a supplier including honesty, transparency, and they communicate in a straightforward manner. The entire team at EFP is always responsive to our needs. I consider them well above our average supplier.
– Customer since 2003